Privacy Policy
Last updated: January 2024
1. Introduction
SkillHub Academy Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
This policy applies to our website located at our domain and all related services offered by SkillHub Academy Ltd, a company registered in the United Kingdom.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses
- Contact us through our contact forms
- Subscribe to our newsletters or communications
- Participate in surveys or feedback requests
This information may include:
- Name and contact information (email, phone, address)
- Payment information (processed securely by third-party providers)
- Course preferences and learning progress
- Communications with our support team
Technical Information
We automatically collect certain technical information when you visit our website, including:
- IP address and browser information
- Device and operating system details
- Website usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our educational services
- Processing course enrollments and payments
- Communicating with you about your account and courses
- Improving our website and services
- Providing customer support
- Complying with legal obligations
- Protecting against fraud and unauthorized access
4. Cookies and Local Storage
Our website uses cookies and browser local storage to enhance your experience. These technologies help us:
- Remember your preferences and settings
- Maintain your session during checkout
- Analyze website usage and performance
- Provide personalized content
You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and services
- When required by law or legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer or merger
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.
11. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
SkillHub Academy Ltd
25 Bedford Square
London WC1B 3HH
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567